Singapore Water Utility Assists China Counterpart in Improving Water Safety

Singapore’s Public Utilities Board (PUB) trained representatives from the Shenzhen Merchants Water Supply Company through a week-long course on developing and implementing a water safety plan, a structured approach to managing water quality. PUB demonstrated its approaches to ensure safe water delivery to its customers, including its advanced customer feedback system that recognizes users as system-wide monitors of service quality, a key component of water safety plans.

FROM:
Singapore Water Utility Assists China Counterpart in Improving Water Safety
Date: 24 Oct 2008 Source: USAID
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