IBNET toolkit

The purpose of benchmarking is to search for and identify best practice in whatever sector with the objective of implementing appropriate best practice and improving performance. Collection of data is not benchmarking, but is an integral step in the benchmarking path to improved performance. The IBNET toolkit is a set of documents and electronic tables that are facilitating the benchmarking process in your water utility. It consists of an explanatory note, instructions with data and indicator definitions, and a data collection and indicator calculation spreadsheet. IBNET provides a means and a set of tools for water and sanitation utilities to develop national or regional groupings for the purpose of undertaking regular benchmarking activities. IBNET provides the opportunity for these local benchmarking initiatives to undertake international comparisons by making available easy to use search and query features. IBNET supports and promotes good benchmarking practice among water and sanitation services worldwide, by: Providing guidance on indicators, definitions and methods of collecting data; Providing guidance on setting up national or regional benchmarking schemes; Enabling utilities to undertake peer group performance comparisons; Facilitating access to water utility performance data in the public domain.

FROM:
IBNET toolkit
International Benchmarking Network for Water and Wastewater Utilities (IBNET) www.ib-net.org