China and Philippines Utilities Partner to Improve Operational Performance

On October 13-14, 2008, China’s Yancheng Water Company (YWC) and Manila’s Metropolitan Waterworks and Sewerage System (MWSS) signed a Letter of Intent to establish a twinning partnership to create a new customer feedback system at YWC to monitor water utility performance. Facilitated by the WaterLinks utility twinning network, this partnership will enable YWC to adopt an innovative system developed and operated by MWSS over the last 8 years. YWC plans to implement the MWSS model and share its lessons learned with other water utilities in China.

FROM:
China and Philippines Utilities Partner to Improve Operational Performance
Date: 14 Oct 2008 Source: USAID
http://www.waterlinks.org/